Wednesday, September 17, 2014

Franz Kafka Walmart's Fascist Police and Investigations

I was in the Army for almost six years until my contract ended and now I am attending school while I was working at walmart. 

Well yesterday at 1830 i was brought into the office and sat down with the store manager and the PA I think he was. They told me I was be investigated into for comments of violence and sex, I have never done this but they kept on saying "we have done a thorough investigation". Now I am an honest man and I don't go around threatening people or harassing them or saying sexual comments. 

They never approached me and asked me if this was true or what's going on, my side of this farce. So either someone had it in for me or they just wanted me gone, this I do not know.

But I was banned from all their stores so they say and sister stores, I had two cops talk to me to make sure I wasn't a threat because I ex military and because of god know what was told I said. I feel embarrassed and attacked, but most importantly I left puzzled why people would do this to someone for no reason and treat them like this.

Sunday, July 13, 2014

Employee Wrongfully Accused and Treated Like Criminal

I worked at Wal-Mart for 13 years. This past June I was 
terminated. Early June I was called into the manager's 
office and informed that there would be a red book 
investigation. Human resources was to be doing this 
investigation. Two other associates claimed that I was using 
profanity. The word that they said I used is a word that I 
don't use. I don't even like others to use that word around me. 
This investigation lasted at least two weeks. On June 12 I went 
to the store manager and told him that I might need to leave 
work early on June 14. My aunt had passed away and I needed 
to be at the funeral hom with my family. On the morning of 
June 13 I went to this same manager and asked him if I was 
getting fired. Several people had come to me to tell me that 
the personel manager had been telling people that I was 
getting fired. He assured me that I was going to be terminated. 
I finished my shift that day. As I was on my way to the time 
clock to punch out for the day, I was paged to the personal 
office. This same manager then informed me that I was 
being terminated. For an investigation done by HR, it is 
funny that HR never bothered to visit the store to speak 
with me. He informed me that I was to leave the store 
without speaking to anyone so he had me escorted out like 
a common criminal. I am not rehireable at Wal-Mart, and 
I am currently unable to find a job. I believe that Wal-Mart 
is one main reason that no one will hire me. That store 
manager has since been released from Wal-Mart as well. 
I emailed home office asking for an explanation, and they 
obviously did not feel the need to respond. 

Tuesday, June 17, 2014

Wal-Mart Continues to Scam Customers After Several Reports

I got one story to share.
My Father bought a small laptop from walmart for my sisters birthday.
The seal was broken when it was sold to him.
When my sister received she unpackaged it and turned it on.
Right away it seemed to be very slow and unresponsive when doing some work on it.
Looking through the files I first noticed that internet explorer had been deleted. There were also a bunch of empty program folders which means that the laptop had been used before.
To top it all of I found a file in the downloads folder that contained pornography.
To sum it up they sold us a used and unusable laptop as brand new for full retail price.
We brought it back for an exchange and a refund (we wanted a new laptop and our money back, they laughed at that idea and made fun of us)
They agreed to give us 20% of the money back.
Long behold we walk out of the store and get to a friends house and unpack the laptop.
To our surprise they had given us back the same laptop that we brought in to exchange.
I called the store and told them that this is it, first they ruin my sisters birthday. Then they refuse to cooperate and compensate us. And finally they give us the same laptop back that we came in about.
I told the person on the phone (same person that serviced us at customer service) that I now really want the new laptop PLUS refund.
The person laughed at me, and rudely interrupted me and wouldn't even let me talk. I had to yell at her to get to her and actually get my message through. I told her I want to talk to the manager which I will do tomorrow.

Can we do that? Can we make them give it to us for free?

Friday, May 30, 2014

Wal-Mart Running a Cheque Scam Racket, Stealing from Customers

This started for me May 26 at 4:4am when a perp walked into the first of 2 Walmarts to cash fraudulent checks for purchases.  The checks were fakes and were processed electronically by the Walmart cashier. 
The cashier keyed in the fake driver’s license number and the thief left with $350 dollars in merchandise and the checks they faked as the cashier gives the scanned check back to the perp at the completion of the transaction. 
The transactions hit my checking account May 28th.  I disputed the charges with my bank that were scanned at the store by Telecheck and approved.  I have now filled out a police report and a fraud report at both of the Walmarts involved.  
Walmart will not cooperate with victims in any way as a matter of policy.  Only the police can get any information from them.  I was able to coerce copies of the receipts from a willing office clerk who felt sympathetic to my plight. (Her name is withheld as Walmart would probably fire her if they found out she was helpful)  Video surveillance is kept for no more than 90  days by the store so act fast once you notice the fraud.  Pray that the perp does not bounce the check as Telecheck and Walmart will gang rape the fraud victim by making it so no check from that account can be cashed anywhere by the legitimate account holder as they fight to clear their good name.  Telecheck will allow a report amendment to correct the negative notation, but oddly enough Walmart refuses to issue the correction letter as they do not do that as a matter of policy.  
Again the effort expended by Walmart management is to limit the resources spent on this type of issue and to screw the customer once more.  The last action item was to file a complaint with the FTC.  My complaint however is against Walmart as they are the ones that have allowed this uncontrolled security breach to continue without resolution or correction since before 2007 when the fraud practice was first detailed.
Walmart / Telecheck solution:  Add a small print scanner to the register to scan the driver’s license of the person submitting the check and print it on the back of the check.  Then of course don’t give the check back to the thief.  Then at least you have a picture of the a*sh#le committing the crime.  Walmart security cameras look like they were purchased at Walmart made in China. 
I realize that there will be little satisfaction beyond this rant.  If it helps one person save a little time not having to go through this BS then it was worth it.  It is getting increasing difficult to ever find a responsible person that has the authority to correct glaring issues like these.  Corporations have become effective at compartmentalizing every aspect of their organization and processes in an effort to stop internal collusion and corruption.  The downside fall out of this is the total lack of accountability of organizations to make the necessary course corrections to process that are either inadequate, ineffectual or just plain out of date.  To be able to correct these issues a group of individuals needs to be tasked with looking at processes from cradle to grave to better understand its strengths, weaknesses and dynamic interactions.  If this type of higher altitude systemic analysis didn’t work then we would have no need for CEOs or their inflated salaries.